John Clark Motor Group Reviews

John Clark Motor Group has an overall rating of 4.3 based on 101 reviews. Customer feedback on John Clark Motor Group is mixed: John Clark Motor Group reviewers highlight positive aspects like excellent customer service, wide range of products, competitive pricing and great delivery options, which strongly appeal to car enthusiasts and individuals seeking automotive products. However, John Clark Motor Group is often criticized for its limited stock on some items, occasional shipping delays, and website navigation issues.

4.3/5.0

101 reviews

5 Stars

72

4 Stars

7

3 Stars

7

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8

1 Star

6

All John Clark Motor Group Reviews (101)
goldenbear111
February 22, 2023
"Awesome experience, I'll be back for sure"
From beginning to end, it was absolutely amazing at the VW specialist in Aberdeen. Kosta was super helpful and kept me in the loop during the buying process of my new ride. Also, Gary Thompson is a great guy, and all the staff are top-notch—a real asset to the company. Thanks a bunch!
Julia.Burton
February 21, 2023
"BMW 1 Series Review"
The staff were super helpful and wrapped up my deal fast without any fuss. I definitely suggest checking out Motorchoice since it’s the top garage I’ve ever worked with.
Lexilov11
February 18, 2023
"Fantastic shopping journey with Harry..."
Had a fantastic shopping journey with Harry at Cupra from beginning to end. The updates about our car's arrival were spot on, especially that video of it coming in on the transporter. Picking it up was a breeze! I’d definitely recommend this place.
mairead
February 18, 2023
"Fresh BMW 1 Series"
We got our hands on the new BMW on March 13th. The whole handover process was top-notch, and they showed us every feature of the car. The sales crew and the BMW Genius were fantastic the whole time. Driving this car is just a joy.
Riley.Fowler
February 16, 2023
"Consistent Quality, But Some Delays"
Consistent quality as always, but it ain't all wrapped up since some parts are still on back order - even though I scheduled it a month back. I only found out when I dropped off the car.

Still waiting for a call about the rest.
Mattie
February 16, 2023
"Top-notch support from start to finish..."
From the very start to the finish, the customer service was outstanding, even getting a follow-up call to make sure all was well. Other dealerships could really take notes from these folks.
lazypeacock425
February 16, 2023
"Service Confusion"
Had a bit of a mix-up with the service. A caller from Dunfermline scheduled us for a service that actually isn’t needed until next year. Made an 80-mile round trip for nothing, which is a real bummer.
Herlien
February 16, 2023
"Top-notch service versus local options..."
Outstanding service when stacked against local rivals in Aberdeen, and the after-sales support is fantastic. This has been the best car buying experience I've ever had.
RebeccaWillis
February 16, 2023
"Super helpful team, especially the driver..."
The whole crew was really great, particularly the guy who came to get my car and then brought it back. I was quite pleased with the entire experience.
organicbird611
February 16, 2023
"MOT and Service Experience for Skoda Koraq"
I had a top-notch experience from the moment I booked the service over the phone, to dropping off my car at the depot, and getting updates along with a video showing the work completed. The staff were super polite, well-informed, and friendly all the way through. Everything was finished on schedule, and my car was cleaned and nicely valeted too.
DanaPerry
February 16, 2023
"staff is super helpful and professional..."
the team is really helpful and shows great professionalism... outstanding service, as always.
whitelion506
February 15, 2023
"Diagnosis and Repair of Electrical Issues"
The gap in pricing between the estimate and the final charge was quite noticeable, but they sorted it out right away.
whitewolf289
February 15, 2023
"Outstanding Support"
Top-notch help for some warranty work - they picked up my car right from my place, kept me in the loop about what was happening, and then brought it back all cleaned up and shiny. Really great service!
purpleladybug717
February 15, 2023
"Superb Service"
Superb service! I was really impressed by the detailed health report of my vehicle. What really made me happy was that the company managed to fix my SOS Emergency system, which had been acting up for quite a while. They did an awesome job!
Melinda.Cook
February 15, 2023
"Easy Booking for Service"
Booking the service was a breeze, and they finished right on schedule. My car got a nice wash too, and the team was super friendly and gave me good info about the service. Definitely gonna use them again!

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